Contact information
Contact Information
We're here to help.
If you have questions about a product, an existing order, shipping, returns, refunds, or anything else related to your purchase, please contact our customer support team.
Customer Support
Email:
Website:
We recommend including your order number when contacting us about an existing order so we can assist you more quickly.
Business Information
PackAndPaws is operated by:
LuxeAesthetic Living Limited
Registered Address:
Lee Garden One
33 Hysan Avenue
Causeway Bay
Hong Kong
We currently do not provide telephone customer support. Please contact us by email and our team will assist you as soon as possible.