Last updated: June 12, 2026
Welcome to PackAndPaws. These Terms of Service explain the basic rules for using our store and placing an order with us.
By visiting our website or purchasing from us, you agree to use the store in a lawful and respectful way. You may not use our site, products, or content for fraudulent, abusive, or unauthorized activity.
We do our best to show product colors, details, sizes, and descriptions clearly. Because screens and lighting can vary, actual colors may look slightly different from the photos. Small measurement differences may also occur.
After you place an order, you may receive an order confirmation email. This confirms that we have received your order request. We may cancel or refuse an order if payment cannot be verified, inventory is unavailable, the shipping address is incomplete, or suspicious activity is detected.
Prices are listed in USD unless shown otherwise. We may update prices, promotions, and product availability from time to time. The total shown at checkout before payment is the amount you agree to pay.
Shipping times are estimates and are not guaranteed. Please review our Shipping Policy for processing times, shipping fees, tracking, and delivery-related information.
Returns and refunds are handled according to our Refund Policy. Please contact us before sending any item back so we can provide the correct instructions.
All store content, including text, images, product presentation, graphics, and branding, belongs to PackAndPaws or its content suppliers. You may not copy, reproduce, or reuse our content without permission.
To the fullest extent allowed by law, PackAndPaws is not responsible for indirect, incidental, or consequential losses related to use of the store or products. This does not limit any rights you may have under applicable consumer protection laws.
We may update these terms when needed. The latest version will be posted on this page with the updated date.
If you have questions about these terms, contact us at support@packandpaws.com.
These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
Website / Brand: PackAndPaws
Operating Company: PackAndPaws
Chinese Company Name: 肌秘儀器有限公司
Registered Address: 21/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Business Registration No.: 79960580
Business Registration Certificate No.: 79960580-000-03-26-8
Company Type: Private company / Limited company
Legal Status: BODY CORPORATE
Business Nature: Import/export trade and sales; wholesale and retail; technology import/export
Date of Commencement: 16/03/2026
Business Registration Expiry: 15/03/2027
Email: support@packandpaws.com